Jazzbaz's Privacy Policy

01 Introduction

Jazzbaz is a leading online gaming platform in Bangladesh. We believe your personal information is your asset — and protecting it is our responsibility. This Privacy Policy clearly explains how your information is handled when you use the Jazzbaz website and services.

By registering on or using Jazzbaz, you agree to this Privacy Policy. Please read it in full before signing up. If you have any questions, our support team is always ready to help.

This Privacy Policy of Jazzbaz's Terms & Conditionsapplies jointly with. Together, both documents form the basis of the relationship between you and Jazzbaz.

02 What Information We Collect

Certain information is collected to keep the Jazzbaz platform running smoothly and to give you the best possible experience. The different types of data we collect are described below:

03 Purpose of Data Usage

Jazzbaz uses the information it collects for the purposes listed below. We never misuse your data or use it for anything beyond its stated purpose:

• Account Management: To create, verify, and manage your Jazzbaz account.
• Payment Processing: To ensure deposits and withdrawals are processed securely.
• Customer Support: To resolve issues and provide customer support.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Service Development: Used for analytics to improve the platform experience.
• Legal Obligations: To meet the requirements of government or regulatory authorities.
• Promotional Communications: To inform you about bonuses and offers, with your consent.
• Responsible Gaming: To monitor your gaming habits and provide timely assistance when needed.

04 Data Retention & Duration

Jazzbaz stores your information on secure servers. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: Retained for the full duration your account is active and for a minimum of 5 years after closure.
• Financial Transactions: Retained for a minimum of 7 years as required by legal obligations.
• Gaming Records: Retained for up to 3 years.
• Cookies Data: Automatically deleted at the end of a session or upon expiry.
• Support Contact: Retained for up to 2 years.

Once the legal retention period has passed, Jazzbaz will securely and permanently delete your data. Contact our support team to submit a deletion request.

05 Data Sharing Policy

Jazzbaz does not sell your personal information. However, limited data may be shared with trusted third parties in certain circumstances:

• Payment Provider: Information required to process transactions with bKash, Nagad, or your bank.
• Identity Verification Services: With authorized verification bodies for the KYC process.
• Legal Authorities: To comply with valid orders from courts or government authorities.
• Technology Partners: Software providers that support platform operations, bound by strict confidentiality agreements.

06 Cookie Policy

The Jazzbaz website uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser. Jazzbaz uses the following types of cookies:

• Essential Cookies: Essential for login sessions and security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: Helps us understand how users interact with the site to improve our services.
• Security Cookies: To protect against suspicious activity and bots.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may limit certain features on Jazzbaz.

07 Data Protection Measures

Jazzbaz uses state-of-the-art technology to keep your data safe. Your security is ensured not just in policy, but through real technical measures:

• 256-Bit SSL Encryption: All data transmissions take place over encrypted connections.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Security audits conducted by third-party specialists.
• Firewall & DDoS Protection: Server-level security measures.
• Access Controls: Only authorized personnel have access to data on a need-to-know basis.
• Data Backup: Regular encrypted backups are stored on secure servers.

08 Your Right to Privacy

Jazzbaz believes you should have full control over your own information. The following rights are yours to exercise at any time:

To exercise any of these rights, contact our support team. We aim to respond within 30 business days.

09 Protection of Minors' Data

Jazzbaz does not knowingly collect information from anyone under the age of 18. Our platform is intended exclusively for adults.

• Age verification is completed during the registration process.
• Any information belonging to a minor found in our system will be deleted immediately.
• A note for parents: please be vigilant to ensure children cannot access this platform.

10 Privacy Policy Updates

Jazzbaz may update this Privacy Policy from time to time. When changes are made:

• The updated date will be noted on the website.
• For significant changes, a notification will be sent to your registered mobile number or via the platform .
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to any changes, you may request to close your account.

We recommend reviewing this page periodically to stay informed about our latest policies.

11 Get in Touch

For any questions, requests, or complaints regarding the Privacy Policy, please contact Jazzbaz's data protection team:

• Email: [email protected]
• Support: 24/7 support is available via the platform's live chat.
• Response Time: Responses are typically provided within 24–48 hours.